CEOP
As part of our ongoing commitment to keeping our scholars safe, we would like to make families aware of new guidance from the National Crime Agency (NCA) and CEOP Education around online harm groups.
Online harm groups, sometimes referred to as “Com groups”, are groups of people who use online spaces to manipulate, pressure, threaten or exploit others. They can operate through messaging apps, gaming platforms, group chats, channels and online communities. Importantly, contact may initially appear friendly and can develop through shared interests, gaming or conversations before becoming harmful.
The NCA and CEOP guidance highlights that any young person can be targeted, regardless of their age, friendships or level of online experience. Young people may be pressured to keep conversations secret, share personal information or images, or carry out things that make them feel uncomfortable. Pressure can include being dared to prove themselves, being threatened or blackmailed, being made to feel guilty for saying no, or being repeatedly contacted after trying to end communication.
What can families do?
You do not need to be an expert in every app, game or online platform to support your child. The most important thing is to keep conversations open and regular and help your child recognise when something online does not feel right.
Please encourage your child to:
- Talk to you or another trusted adult if something online makes them worried or uncomfortable.
- Remember that they can say no, leave a group, block someone and report inappropriate behaviour.
- Recognise that genuine friendships should respect boundaries and accept “no”.
- Never feel that they must keep something online secret because someone has asked them to.
- Tell a trusted adult if they feel pressured, threatened or frightened by someone online.
It is also important to remember that if a young person is targeted, pressured or harmed online, it is never their fault. Online harm groups can use grooming, manipulation, coercion and threats to control young people.
Further advice and support
The NCA and CEOP have produced dedicated guidance for parents and young people. We strongly encourage families to take a few minutes to look through these resources and use them as a starting point for conversations about online safety.
For families:
NCA/CEOP guidance for parents and carers on online harm groups
For young people aged 11–18:
NCA/CEOP guidance for 11–18 year olds on online harm groups
For professionals:
NCA/CEOP guidance for professionals working with children and young people
If you have concerns that your child has been targeted or harmed online, the guidance recommends staying calm, listening without judgement, reassuring your child that they are not to blame, and avoiding deleting potential evidence. Concerns can be reported to the police on 101, or 999 where there is an immediate risk of harm. Under-18s can also report online sexual abuse to the CEOP Safety Centre.
At Heritage High School, safeguarding is at the forefront of everything we do. We will continue to work with students and families to promote safe, respectful and responsible use of technology and to help our young people recognise when something online does not feel right.